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Skip to mainNo. 1/39/2021-P&PW (E)
Government of India
Ministry of Personnel, P.G. & Pensions
Department of Pension & Pensioners’ Welfare
3rd Floor, Lok Nayak Bhawan,
Khan Market, New Delhi,
Dated March 21, 2022
OFFICF MEMORANDUM
Subject:-Holding of Nation-wide Pension Adalat, 2022-reg.
The undersigned is directed to refer to Department of Pension & Pensioners’ Welfare DO letter of even number dated 10.01.2022 and dated 01.02.20222 (copies attached) from Secretary (Pension) addressed to all Secretaries for convening Nation-wide Pension Adalats in the third week of March, 2022, by each Ministry/Department/Organization/Field-formation by leveraging technology through Video Conferencing.
2. It has now been decided to hold a Nation-wide Pension Adalat on Thursday, May 5, 2022 so that this Government initiative has an All India impact. Accordingly, all Ministries/Departments/Organizations are requested to make their arrangements for holding their Ministry/Department/Organization Nation-wide Pension Adalat, preferably through Video Conferencing on May 5, 2022.
3. The concerned grievance-holder also to be invited for the Adalat along with all the concerned officials to instantly settle the case/grievance. Grievances requesting a change in extant policy/rules or not as per extant policy/rules need not be taken up in the Adalats.
Encl: as above
(Sanjoy Shankar)
Deputy Secretary to Govt of India
All Secretaries to Government of India
V. Srinivas, IAS
SECRETARY
GOVERNMENT OF INDIA
MINISTRY OF PERSONNEL PUBLIC GRIEVANCES & PENSIONS,
DEPARTMENT OF PENSION & PENSIONERS’ WELFARE
LOK NAYAK BHAWAN, KHAN MARKET,
NEW DELHI-110009
D.O. No. 1/39/2021-P&PW(E)
January 10, 2022
The Department of Pension & Pensioners’ Welfare has been conducting Pension Adalats across Ministries, throughout the country, as part of Good Governance, to minimize Pensioners’ grievances. As you may be aware, redressal of Pensioners’ grievances is high on the agenda of the Government.
2. It has been decided, to convene a nation-wide Pension Adalat in the third week of March, 2022, by each Ministry/Department/Organization/ Field formation through Video Conferencing, for which, a suitable date shall be communicated in due course. The main objective of this Adalat would be prompt resolution of pensioners’ grievances, within the framework of extant policy guidelines.
3. The hallmark of the Adalat would be leveraging digital technology and conduct the Adalat through VC. While holding these Adalats, each Ministry should ensure the presence of all concerned stake-holders viz. HoD, DDO, PAO and officials of concerned Banks, at the Pension Adalat from their respective locations on VC. A notice, in advance, intimating the time and link for the Video Conferencing for the Adalat, should also be sent to the concerned Pensioners for their participation, if they so desire. For effective resolution of the grievances, it is imperative that the Departments should examine the cases in advance and make extensive preparations for the Adalat. Only those grievances are to be taken up which fall within the extant Pension policy/ guidelines. Family Pension cases should be given priority. The Ministries/ Departments/ Organization having field formations in different parts of the country may organize the Pension Adalats in these formations during that period, so that this effort has a pan-India effect.
4. A nodal officer may please also be nominated from your Ministry, who shall coordinate within your Ministry as well with the Department of Pension & Pensioners’ Welfare. The nodal officer will intimate the details of the cases being taken up in the Pension Adalat/s of your Ministry and also intimate the outcome of the Adalat/s in the prescribed proforma (copy enclosed). It is also requested that the name of nodal officer nominated from your Ministry may kindly be intimated to this Department latest by 31st January, 2022. solicit your kind personal attention for the involvement & support of your Ministry in this exercise in making this endeavor a grand success.
Yours sincerely,
Encl: As above
(V. Srinivas)
The Secretaries of all Ministries/Departments,
Government of India
V. Srinivas, IAS
SECRETARY
GOVERNMENT OF INDIA
MINISTRY OF PERSONNEL PUBLIC GRIEVANCES & PENSIONS,
DEPARTMENT OF PENSION & PENSIONERS’ WELFARE
LOK NAYAK BHAWAN, KHAN MARKET,
NEW DELHI-110009
F.No.1/39/2021-P&PW(E)
Dated: February 1, 2022
Dean Secretary,
Kindly refer to Department of Pension & Pensioners’ Welfare DO letter of even number dated 10.01.2022 and OM dated 21.01.2022 (copies attached) addressed to all Secretaries for convening a nation-wide Pension Adalat in the third week of March, 2022, by each Ministry/Department/Organization/Field formation through Video Conferencing. The main objective of this Adalat would be prompt resolution of pensioners’ grievances, within the framework of extant policy guidelines. It was also requested to appoint a Nodal Officer in Ministries/Departments/Organizations who shall coordinate within your Ministry as well with the Department of Pension & Pensioners’ Welfare.
2. The information regarding nomination of Nodal Officer is still awaited. Name of Nodal Officer required urgently so that the modality of convening the Nationwide Pension Adalat could be discussed through Video Conferencing for smoothly conducting of Pension Adalat. | solicit your kind personal attention in the matter and have the name of Nodal Officer of your Ministry/Department sent urgently to this Department. The names of Nodal Officers may be sent to Shri Sanjoy Shankar, Deputy Secretary (sanjoy.shankar[at]nic.in) or to Shri Dhananjay Prasad Singh, Under Secretary (singh.dp1973[at]nic.in)
With best regards,
Yours sincerely,
Encl: as above.
(V. Srinivas)
The Secretaries of all Ministries/Departments,
Government of India
Proforma
Detailed report of the cases taken up in the Pension Adalat
S No | Name of Petitioner/Details | Grievance/Case ID No | Gist of the Grievance | Root Cause of the Grievance | Outcome of the Grievance in the pension Adalat | Suggestion |
Name of the Nodal Officer
Designation
Signature of the Nodal Officer
All India Pension Adalat
Standard Operating Procedure (SOP) for Pension Adalat through Video-conferencing
All India Pension Adalat 2022 will be a seamless technology driven exercise to ensure redressal of pensioners’ grievances within the overall guidelines issued by Min of Home affair and Min/o Health & Family Welfare for Covid-19 Pandemic. With the objective of “Ease of Living’, ail over country, this one day will be dedicated to our pensioners. To bring uniformity among pension adalats conducted by Ministries/Departments all over India, it is requested that this SOP may be adhered to in-totality.
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