Life certificate at your door step via Doorstep banking (DSB) service

The pensioners can now submit the Life certificates or Jeevan Pramaan Patra at the doorstep with the Doorstep banking (DSB) service. The Doorstep banking (DSB) is an initiative by the PSB Alliance, an umbrella setup of all public sector banks, to provide primary banking services at your doorstep. It is being implemented with the help of DSB agents across the country to provide financial and non-financial banking services.

To avail this service, one has to download the Doorstep Banking App on their mobile phone from Google Playstore or visit the website https://doorstepbanks.com/. Thereafter, the pensioner has to enter their bank and place their request to avail doorstep banking service for submission of life certificate. After this is done, the person has to enter their pension account number, verify it and pay nominal charges for the service. Once this is done, the pensioner will receive an SMS mentioning the name of the bank agent who will visit to complete the submission process. Once the agent comes to the person’s home, further processes can be completed.

To facilitate ease of procedure, the Department of Posts along with the Ministry of Electronics and Information Technology came up with Doorstep Service for submission of Digital Life Certificate through Postman in November last year. In this process, the pensioner has to download the Postinfo App. It is a chargeable service and is available to all Central Government Pensioners across the country irrespective of the fact their pension accounts are in different bank.